CILIP WORKSHOP: GIVING & RECEIVING FEEDBACK, 1 MAY, LONDON
The aim of this workshop is to develop confidence and skills when using
feedback, in particular in the context of performance appraisal, staff
development interviews, coaching and similar situations.
The day will be highly participative and will draw upon participants'
experiences. There will be opportunities to learn from exercises,
discussion, theory input, case studies and video working in the whole group,
small groups or pairs.
BY THE END OF THE EVENT PARTICIPANTS WILL HAVE:
* considered what is meant by feedback and in which circumstances it is used
* reviewed their attitudes to giving and receiving feedback
* explored techniques for giving and receiving feedback effectively
* looked at how to apply these techniques in work situations
WHO SHOULD ATTEND?
Anyone whose work entails appraising the work of others and providing
feedback to them, or who feels they could be getting more out of the
feedback they receive.
WORKSHOP LEADER
June Whetherly, Develop People>>Develop Services
June is a consultant focusing on organisational, group and individual
development. She was previously a senior library manager and is particularly
interested in facilitating learning leading to change.
PROGRAMME:
9.00 Registration and coffee
9.30 Welcome and introduction
Workshop objectives and agreeing a learning contract
10.10 What is feedback
When do we use feedback?
10.50 Coffee
11.05 Examining our experiences of giving and receiving feedback
11.45 Identifying the features and techniques of effective
feedback
1.00 Lunch
2.00 Case studies - applying good practice by working out what to
say and
how to say it
3.15 Tea
3.30 Application of techniques to current work situations
4.30 Taking stock
5.00 Close
PLACES ARE LIMITED TO: 16
FEES:
Personal members: £150 plus VAT (£26.25) £176.25
Institutional members: £181 plus VAT (£31.67) £212.67
Non members: £210 plus VAT (£36.75) £246.75
Student/Unwaged members: £25 plus VAT (£4.37) £29.37
HOW TO BOOK:
TO MAKE A CONFIRMED BOOKING:
Please print out and complete the booking form below and return it by fax to
the Training & Development Department on 020 7255 0561, or post to: 7
Ridgmount Street, London WC1E 7AE
TO PROVISIONALLY BOOK A PLACE:
To make a provisional booking simply telephone us on 020 7255 0560,
textphone 020 7255 0505, email [log in to unmask], or visit our web pages
at www.cilip.org.uk/training
(Provisional bookings will be held for three weeks. A confirmed booking must
be received within this period or your place may be lost.)
BOOKING FORM:
I would like to book a confirmed place on GIVING & RECEIVING FEEDBACK, 1
MAY, LONDON
Surname: ____________________________________
First name: __________________________________
Job title: ____________________________________
Organisation: ________________________________
Address: ____________________________________
Town:________________ Postcode:______________
Tel___________________ Fax: __________________
Email: ______________________________________
Are you a CILIP member? YES __ NO __
Personal* __ Institutional __ Student __ Unwaged __
*N.B. If you are a Personal Member, but your employer is paying, they will
still be charged at Personal Member rate.
CILIP membership no: __________________________
Dietary/special requirements (sensory or physical)
___________________________________________
PAYMENT OF FEE:
Option 1: __ Please send an invoice
(your payment will be due within 30 days of the invoice date).
Please give invoice name and address if different from above:
____________________________________________________
____________________________________________________
____________________________________________________
Option 2: __ I enclose a cheque (payable to CILIP) for
£_______________
Please tick here if you require a receipt: __
Option 3: __ Please debit £_________ to my credit card
Credit card details:
Name of cardholder:_______________________
Card no: __________________________________
Expiry date: _________________________________
Signature: ___________________________________
PLEASE NOTE: cancellations received on the day will incur the full fee. If a
cancellation is received in the seven working days prior to the event, 50%
of the fee will be due.
PLEASE RETURN BOOKING FORM TO:
Training & Development, CILIP Enterprises, CILIP, 7 Ridgmount Street,
London, WC1E 7AE, or fax back to 020 7255 0561.
CILIP keeps any personal information you supply for the purpose for which
you have provided it. It is not passed to other organisations unless this
is made explicit when you supply it or if we are legally required to do so.
However the Association may from time to time wish to send you information
about other services or products it provides.
CILIP, The Chartered Institute of Library & Information Professionals
Registered Charity no. 313014
Message sent by:
Iona Khan
Events Assistant, Training & Development
CILIP
7 Ridgmount Street
London
WC1E 7AE
Telephone: 020 7255 0560
Fax: 020 7255 0561
Email: [log in to unmask]
Visit our website at: www.cilip.org.uk
From 1st April 2002 The Library Association will unify with the Institute of
Information Scientists to form CILIP : the Chartered Institute of Library
and Information Professionals
