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Sarah, > Sadly, I think > it's sometimes the case that senior managers respond better to 'expert > opinion' from consultants than from their own people. Only 'sometimes'? It's long been the norm here :-( Thank you for your succinct comments on the issue of 'information architecture. I'll save them to use as 'external expert opinion' next time I'm not believed here!. -- Sheila Thomas [log in to unmask] Web Manager at TWI http://www.twi.co.uk _____________________________________________________________________ The information in this e-mail is confidential, and may be legally privileged. It is intended only for the person(s) specified in the above address. Access to this e-mail by anyone else is unauthorised, and any disclosure, copying, distribution or other use of this e-mail is prohibited and may be unlawful. We will not under any circumstances have any responsibility or liability arising out of or in connection with any unauthorised use of this e-mail. Please inform us if this message has gone astray before deleting it. Please note that all e-mail is monitored. When sending e-mails to TWI, please help us by including your name, company, and details in your e-mail signature. For further information about TWI, please visit http://www.twi.co.uk _____________________________________________________________________ This message has been checked for all known viruses by UUNET delivered through the MessageLabs Virus Control Centre. For further information visit http://www.uk.uu.net/products/security/virus/