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COSTING AND PRICING TECHNIQUES
28 May & 4 December, London

More and more organisations are operating under purchaser/provider or
internal trading arrangements.  Market testing and comparing and contrasting
costs with other providers is increasingly required in all sectors. Managers
may now find themselves in a position where they have to justify outcomes
achieved against resources used, or having to quote prices for the use of
their library/information unit's services.

BENEFITS FROM ATTENDING
Participants will learn how to use costing and pricing techniques to manage
a service successfully, including identifying costs of services, evaluating
the difference between cost and price, setting prices, identifying key
management issues involved when working within the purchaser/provider split,
internal trading, market testing, tendering and Best Value regimes and
building their confidence in costing and quoting prices for services.

BY THE END OF THE EVENT PARTICIPANTS WILL HAVE:
* identified ways of breaking down costs and allocating them to different
activities
* calculated hourly rates for charging for professional advice
* compared costs with other providers in an informed way

WHO SHOULD ATTEND?
Senior library and information professionals who are required to cost part
of their services, such as an hourly rate of professional advice or a cost
per 100 issues for benchmarking or charging purposes. Participants should
have an awareness of the broader cost issues relating to service delivery.

PLACES ARE LIMITED TO: 16

SPECIAL NOTES: Please bring a pocket calculator with you.

WORKSHOP LEADER: LARRAINE COOPER
Having had a substantial career in banking which included developing
training in both managerial and financial skills, Larraine set up her own
consultancy in 1986.  Since then she has regularly worked with staff in
public, academic and health service libraries, as well as business units and
direct service managers in local authorities and the health service.

PROGRAMME

9.00    Registration and coffee

9.30    Welcome, introduction and objectives

9.45    The difference between price and cost
* How to calculate an hourly rate

10.45   Coffee

11.00   Case study: a basic hourly rate
* Hourly rate case study review
* Time sheet recording 
Tutorial
* Establishing costs of different activities
Case study and tutorial

12.30   Lunch

1.30    Establishing costs of different activities
Case study and tutorial

3.00    Tea

3.15    Establishing costs of different activities
Case study review
* Setting a price
* Open forum and course review

4.45 Close

FEES:
Personal members: £155 plus VAT (£27.12) £182.12
Institutional members: £187 plus VAT (£32.72) £219.72
Non members: £217 plus VAT (£37.97) £254.97
Student/Unwaged members: £25 plus VAT (£4.37) £29.37

CILIP has provision for those in wheelchairs. Induction loops are also
available.

HOW TO BOOK:

TO MAKE A CONFIRMED BOOKING:
Please print out and complete the booking form below and return it by fax to
the Training & Development Department on 020 7255 0561, or post to: 7
Ridgmount Street, London WC1E 7AE

TO PROVISIONALLY BOOK A PLACE: 
To make a provisional booking simply telephone us on 020 7255 0560,
textphone 020 7255 0505, visit our web pages at www.cilip.org.uk/training
<http://www.cilip.org.uk/training>, or email [log in to unmask]

(Provisional bookings will be held for three weeks. A confirmed booking must
be received within this period or your place may be lost.)

BOOKING FORM:

I would like to book a confirmed place on COSTING AND PRICING TECHNIQUES, 28
May, London


Title: ____________  First name: _________________

Surname: ____________________________________

Job title: ____________________________________

Organisation: ________________________________

Address: ____________________________________

Town:________________  Postcode:______________

Tel___________________ Fax: __________________

Email: ______________________________________

Are you a CILIP member?         YES __    NO __             

Personal* __ Institutional __ Student __ Unwaged __

*N.B. If you are a Personal Member, but your employer is paying, they will
still be charged at Personal Member rate.

CILIP membership no:  __________________________	
                	
Dietary/special requirements (sensory or physical)

___________________________________________

PAYMENT OF FEE:

Option 1: __    Please send an invoice 
(your payment will be due within 30 days of the invoice date).

Please give invoice name and address if different from above:

____________________________________________________	
                	
____________________________________________________	

____________________________________________________


Option 2: __    I enclose a cheque (payable to CILIP) for £_______________ 

Please tick here if you require a receipt: __

Option 3: __    Please debit £_________   to my credit card 

Credit card details:

Name of cardholder:_______________________

Card no: __________________________________

Expiry date: _________________________________

Signature: ___________________________________


PLEASE NOTE: cancellations received on the day will incur the full fee. If a
cancellation is received in the seven working days prior to the event, 50%
of the fee will be due.

PLEASE RETURN BOOKING FORM TO:
Training & Development, CILIP Enterprises, CILIP, 7 Ridgmount Street,
London, WC1E 7AE, or fax back to 020 7255 0561.

CILIP keeps any personal information you supply for the purpose for which
you have provided it.  It is not passed to other organisations unless this
is made explicit when you supply it or if we are legally required to do so.
However the Association may from time to time wish to send you information
about other services or products it provides.

CILIP, The Chartered Institute of Library & Information Professionals

Registered Charity no. 313014

Message sent by:

Iona Khan
Events Assistant, Training & Development
CILIP
7 Ridgmount Street
London
WC1E 7AE

Telephone: 020 7255 0560
Fax: 020 7255 0561
Email: [log in to unmask]

Visit our website at: www.cilip.org.uk