COSTING AND PRICING TECHNIQUES 28 May & 4 December, London More and more organisations are operating under purchaser/provider or internal trading arrangements. Market testing and comparing and contrasting costs with other providers is increasingly required in all sectors. Managers may now find themselves in a position where they have to justify outcomes achieved against resources used, or having to quote prices for the use of their library/information unit's services. BENEFITS FROM ATTENDING Participants will learn how to use costing and pricing techniques to manage a service successfully, including identifying costs of services, evaluating the difference between cost and price, setting prices, identifying key management issues involved when working within the purchaser/provider split, internal trading, market testing, tendering and Best Value regimes and building their confidence in costing and quoting prices for services. BY THE END OF THE EVENT PARTICIPANTS WILL HAVE: * identified ways of breaking down costs and allocating them to different activities * calculated hourly rates for charging for professional advice * compared costs with other providers in an informed way WHO SHOULD ATTEND? Senior library and information professionals who are required to cost part of their services, such as an hourly rate of professional advice or a cost per 100 issues for benchmarking or charging purposes. Participants should have an awareness of the broader cost issues relating to service delivery. PLACES ARE LIMITED TO: 16 SPECIAL NOTES: Please bring a pocket calculator with you. WORKSHOP LEADER: LARRAINE COOPER Having had a substantial career in banking which included developing training in both managerial and financial skills, Larraine set up her own consultancy in 1986. Since then she has regularly worked with staff in public, academic and health service libraries, as well as business units and direct service managers in local authorities and the health service. PROGRAMME 9.00 Registration and coffee 9.30 Welcome, introduction and objectives 9.45 The difference between price and cost * How to calculate an hourly rate 10.45 Coffee 11.00 Case study: a basic hourly rate * Hourly rate case study review * Time sheet recording Tutorial * Establishing costs of different activities Case study and tutorial 12.30 Lunch 1.30 Establishing costs of different activities Case study and tutorial 3.00 Tea 3.15 Establishing costs of different activities Case study review * Setting a price * Open forum and course review 4.45 Close FEES: Personal members: £155 plus VAT (£27.12) £182.12 Institutional members: £187 plus VAT (£32.72) £219.72 Non members: £217 plus VAT (£37.97) £254.97 Student/Unwaged members: £25 plus VAT (£4.37) £29.37 CILIP has provision for those in wheelchairs. Induction loops are also available. HOW TO BOOK: TO MAKE A CONFIRMED BOOKING: Please print out and complete the booking form below and return it by fax to the Training & Development Department on 020 7255 0561, or post to: 7 Ridgmount Street, London WC1E 7AE TO PROVISIONALLY BOOK A PLACE: To make a provisional booking simply telephone us on 020 7255 0560, textphone 020 7255 0505, visit our web pages at www.cilip.org.uk/training <http://www.cilip.org.uk/training>, or email [log in to unmask] (Provisional bookings will be held for three weeks. A confirmed booking must be received within this period or your place may be lost.) BOOKING FORM: I would like to book a confirmed place on COSTING AND PRICING TECHNIQUES, 28 May, London Title: ____________ First name: _________________ Surname: ____________________________________ Job title: ____________________________________ Organisation: ________________________________ Address: ____________________________________ Town:________________ Postcode:______________ Tel___________________ Fax: __________________ Email: ______________________________________ Are you a CILIP member? YES __ NO __ Personal* __ Institutional __ Student __ Unwaged __ *N.B. If you are a Personal Member, but your employer is paying, they will still be charged at Personal Member rate. CILIP membership no: __________________________ Dietary/special requirements (sensory or physical) ___________________________________________ PAYMENT OF FEE: Option 1: __ Please send an invoice (your payment will be due within 30 days of the invoice date). Please give invoice name and address if different from above: ____________________________________________________ ____________________________________________________ ____________________________________________________ Option 2: __ I enclose a cheque (payable to CILIP) for £_______________ Please tick here if you require a receipt: __ Option 3: __ Please debit £_________ to my credit card Credit card details: Name of cardholder:_______________________ Card no: __________________________________ Expiry date: _________________________________ Signature: ___________________________________ PLEASE NOTE: cancellations received on the day will incur the full fee. If a cancellation is received in the seven working days prior to the event, 50% of the fee will be due. PLEASE RETURN BOOKING FORM TO: Training & Development, CILIP Enterprises, CILIP, 7 Ridgmount Street, London, WC1E 7AE, or fax back to 020 7255 0561. CILIP keeps any personal information you supply for the purpose for which you have provided it. It is not passed to other organisations unless this is made explicit when you supply it or if we are legally required to do so. However the Association may from time to time wish to send you information about other services or products it provides. CILIP, The Chartered Institute of Library & Information Professionals Registered Charity no. 313014 Message sent by: Iona Khan Events Assistant, Training & Development CILIP 7 Ridgmount Street London WC1E 7AE Telephone: 020 7255 0560 Fax: 020 7255 0561 Email: [log in to unmask] Visit our website at: www.cilip.org.uk