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Apologies from Reading University Library for any items we may have overdue from other libraries.  We have had considerable problems with Hays DX (who took on the old LASER transport scheme).  Despite reminders we have not had any collection from them since the 13th December!  All the outstanding items will now be posted via Royal Mail.
 
What are other people's experience of Hays DX?  We are now seriously questioning whether we shall ever use them again.
 
Regards,
  ___________________________________________________________
 
 Neil Dalley
 Document Delivery Coordinator
  ___________________________________________________________
 
 Inter-Library Loans
 Reading University Library
 PO Box 223
 Whiteknights
 READING
 Berks
 RG6 6AE
  _____________________________________________________________
 
 Tel. (0118) 931 8786
 Fax. (0118) 931 8049
 Email. [log in to unmask]
 http://www.rdg.ac.uk/Library/