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We have different User Categories. 'External' would immediatly mean that the 'Number of Requests field' is set to Zero, where as, a student who was registered as a 'Full time Under-GRad' would have the number of requests automatically set to 100. All requests are checked against the user record before being processed, and a fund code allocated. St. Matthias Library, University of the West Of England On Wed, 6 Nov 2002 11:57:49 +0000 Penny Roberts <[log in to unmask]> wrote: > Many thanks to everyone who responded to my questions about the > services offered to different categories of readers. We will be > posting a summary here shortly. > In the meantime it has lead us to ask yet another question. > 61% of respondants do not offer an ILL service to non-members of their > university/department. Of those that do offer an ILL service many > charge extra to certain categories. > So the question is this: If you offer different services to > different categories of users (eg visiting or retired academics who > have purchased a library ticket, visiting students from other > institutions, commercial users) how do you distinguish between them and > police the system? > > Penny > ------------------- > Penny Roberts > Document Supply Department > Radcliffe Science Library > Oxford University > [log in to unmask] > requests: [log in to unmask] ---------------------------------------- Richardson, Jo (Pheena) Inter-library Loans Assistant - St Matthias Library Email: [log in to unmask] ext: 4394 (0117 3444394) University of the West of England