Thanks Martin (and others) - that sounds like the same problem as we have.
Yes, I forgot to say we use Internet Explorer here. The policy here is not
to use Netscape and IE is the supported browser.
If our technical people or yours find the solution, perhaps we could swap
info.
Perhaps it's a SwetnetNavigator (and CUP) problem?
Sandra
Sandra Morris
Electronic Information Development Officer
Hugh Owen Library
Information Services,
University of Wales, Aberystwyth, Penglais Campus,
Aberystwyth, Ceredigion, SY23 3DZ
Email: [log in to unmask]
Extension: 1892 Phone: (01970) 621892 FAX: (01970) 622404
-----Original Message-----
From: An informal open list set up by the UK Serials Group
[mailto:[log in to unmask]]On Behalf Of Martin Wilkinson
Sent: 13 February 2002 15:59
To: [log in to unmask]
Subject: Re: Adobe Acrobat Reader problems?
Hi Sandra,
We also have a problem on our public cluster PCs when viewing
PDFs via Adobe on SwetsNnetNavigator. The problem for us is that
we get blank pages when viewing through Internet Explorer but
not when viewing through Netscape. This does not happen on staff
PCs and our technical people are investigating at the moment. We
have put a note on our gateway web page for students in the
meantime which advises them to use Netscape,
regards, Martin.
On Wed, 13 Feb 2002 15:51:46 -0000 Sandra Morris
<[log in to unmask]> wrote:
> Do others have any problems with viewing and/or printing ejournal articles
> on the machines that are provided for students?
>
> We have public workstation rooms set up for our students around the campus
> and some machines give various error messages related to Adobe Acrobat
when
> trying to view/print PDFs from SwetsnetNavigator and Cambridge University
> Press, and PDF printing from JSTOR.
>
> Our technical people here say it's an Adobe problem, rather than our set
up.
>
> Does anyone else have similar problems with PDFs?
>
> Thanks very much
> Sandra
>
>
>
> Sandra Morris
> Electronic Information Development Officer
> Hugh Owen Library
> Information Services,
> University of Wales, Aberystwyth, Penglais Campus,
> Aberystwyth, Ceredigion, SY23 3DZ
> Email: [log in to unmask]
> Extension: 1892 Phone: (01970) 621892 FAX: (01970) 622404
-------------------
Martin Wilkinson
Subject Specialist (Engineering and Informatics)
J B Priestley Library
University of Bradford
[log in to unmask]
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