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Dear Colleagues It is the policy at JMU to issue certificates in the legally registered name of a student at the time of conferment. We have had a growing number of approaches from former students who have changed their name since completing and are requesting a replacement certificate in the new name. I should be grateful if you would inform me of the policy/practice in your institution. Do you issue certificates with retrospective name changes? If your policy is not to issue amended certificates, is there provision to waive the rules and in what circumstances would you do this, what supporting documentary evidence would you require? Thank you for your help in this matter. Margaret Rudkin Process Manager (Assessment) Liverpool John Moores University