----- Original Message -----From: [log in to unmask] href="mailto:[log in to unmask]">Arezo OsmanTo: [log in to unmask] href="mailto:[log in to unmask]">[log in to unmask]Sent: Friday, November 30, 2001 5:00 AMSubject: The importance of usability for e-commerce web sitesHi!I am in serach for published case studies about the usability of e-commerce web sites. Any suggestions?Thanks/Osman