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Yes!
Since March 2001 we've re-directed all calls for general medical advice from
A&E to NHSD. So far 100-200 calls/month. Previously this was not only a
sizable piece of work but also a considerable clinical risk as anyone from
Consultant to student nurse was dishing out advice to all and sundry. Now I
personally can't believe that all these folk were told to attend A&E!

Best wishes
Bill Bailey
----- Original Message -----
From: <[log in to unmask]>
To: <[log in to unmask]>
Sent: Tuesday, November 20, 2001 5:06 AM
Subject: Re: GP's in A&E


> > I've recently developed a protocol directing the A&E triage nurse to
> > re-direct "category blue" patients to NHS Direct rather than giving them
the
> > option of waiting to be seen in A&E. Presently waiting to see if NHSD
are
> > willing to take on the extra work. If it gets off the ground we will
then
> > look at ways of identifying primary care patients in higher triage
> > categories who may also benefit from a bit of redirection!
>
> Round here NHS direct tell them to come up to A & E.  Don't wind me up the
> biggest waste of money.  Can anyone tell me one good thing that they do to
help
> A & E?
> Danny
> McGeehan
>
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