Need to supervise others as part of your role? Then why not attend:
Supervisory skills
A one day Library Association workshop on 9 October, in London
For those who have to supervise others as part of their wider role within
the library this workshop will enable participants to undertake the basic
tasks involved in supervising staff.
By the end of the event participants will have:
* explored their purpose in being a supervisor
* looked at setting goals and allocating work
* established standards for work to be done
* discovered how to build a motivating environment
* identified ways of briefing staff and keeping them informed
* looked at how to give and receive praise and criticism
Who will benefit from attending?
Those who supervise staff as part of their role or new senior library
assistants who would like to clarify their role and build on their
supervision skills. The day is not intended for experienced line managers.
Programme
9.00 Registration and coffee
9.30 Welcome and introductions
Course and personal objectives
Session 1: introduction
What is the purpose of being a supervisor?
Session 2: managing work
* Allocation, delegation and abrogation
* Setting SMART goals
* Task cards
* Standards or targets?
11.15 Coffee
11.30 Session 3: motivation
* Signs of motivation
* Definition of motivation
* Can a manager motivate others?
* Herzberg's Satisfaction and Dissatisfaction
1.00 Lunch
2.00 Session 4: information giving
* Managing by whispers
* Briefing staff
* Methods of briefing
Session 5: giving and receiving praise
* When praise is heard
* Tendency when receiving praise
* Giving praise
3.15 Tea
3.30 Session 6: giving and receiving criticism
* What you can criticise
* How to give feedback
* Analysing criticism received
* Reacting
* Action planning
4.45 Close
Workshop leader: Caroline Bolas.
Caroline is a trainer for LEVELheaded specialising in all aspects of
managing people.
Fees
Personal members £150 plus VAT (£26.25) £176.25
Institutional members £181 plus VAT (£31.67) £212.67
Non members £210 plus VAT (£36.75) £246.75
Student/Unwaged members £25 plus VAT (£4.37) £29.37
Places are limited to: 16
How to book
To make a confirmed booking simply complete the booking form below and
return it by fax to Professional Development on 020 7255 0561.
Alternatively, to provisionally book a place please call us on 020 7255
0560, textphone 020 7255 0505, or email [log in to unmask]
bookingform
I would like to confirm a place on the following
Workshop: (this constitutes a confirmed booking)
Title of event:
___________________________ Date: ___/___/___
Surname: ____________________________________
First name: __________________________________
Job title: ____________________________________
Organisation: ________________________________
Address: ____________________________________
Town:________________ Postcode:______________
Tel___________________ Fax: __________________
Email: ______________________________________
Are you a LA Member? YES __ NO __
Personal __ Institutional __ Student __ Unwaged __
N.B. If you are a Personal Member, but your employer is
paying, they will still be charged at Personal Member rate.
LA membership no: __________________________
Dietary/special requirements (sensory or physical)
___________________________________________
Payment of fee
EITHER:
__ Please invoice. Please give name and address
if different from above:
____________________________________________________
____________________________________________________
(Payment is required within 30 days of invoice)
__ I enclose a cheque for: £_______________
(payable to The Library Association)
__ Please tick if a receipt is required
OR
__ Please debit by credit card for: £_________
Card no: __________________________________
Expiry date: _________________________________
Signature: ___________________________________
Name of cardholder:_______________________
Cancellation of a confirmed booking on the day will incur the full fee, or
if received 7 working days prior to the event, 50% of the fee will be due.
Please return to:
Professional Development, LA Enterprises, The Library Association, 7
Ridgmount Street, London, WC1E 7AE or fax us on 020 7255 0561.
The Library Association keeps any personal information you supply for the
purpose for which you have provided it. It is not passed to other
organisations unless this is made explicit when you supply it or is a legal
requirement. However the Association may from time to time wish to give you
information about other services or products it provides.
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