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> OCLC Europe, the Middle East & Africa will be holding a two-day workshop
> entitled
> Planning tomorrow's service: strategic management for library and
> information managers.
> It will be held on Thursday 15th - Friday 16th November 2001.
> 
> This two-day workshop is intended to help managers develop library and
> information services for the future.  The workshop will examine future
> trends in higher education and library and information services and will
> present techniques and concepts enabling managers to develop responsive
> services.  Case studies and examples from participants' organisations will
> be used to illustrate the themes covered.
> 
> The course leader is Keith Webster.  Keith has been Librarian and Director
> of Information Services at the School of Oriental and African Studies,
> University of London, since September 1999.  He previously worked at
> universities in Glasgow and Aberdeen, for the Scottish Library &
> Information Council, and in government libraries and accountancy.  He is
> Honorary Secretary of the Institute for Information Scientists.
> 
> Workshop outline:
> 
> Environmental scanning
> 
> *     Higher education policy 
> *     Changing approaches to library and information practice
> *     Technological developments
> *     Organisational development
> 
> Situational analysis
> 
> Scenario planning
> 
> Vision, mission and objectives
> 
> Strategy development
> 
> The management of change
> 
> Organisational culture
> 
> Financial management
> 
> Staff training and development
> 
> Evaluation and measurement
> 
> Intended audience
> 
> The course is likely to appeal especially to those involved in planning
> library services and who are keen to develop an overview of strategic
> planning.  It is not designed for experienced managers, particularly
> directors of services.
> 
> The workshop fee will be £250.00 + VAT.
> 
> To register please send the following details to Gillian McLeod at
> [log in to unmask] 
> NAME
> INSTITUTE
> ADDRESS
> TEL
> FAX
> E-MAIL
> 
> or Write to 
> OCLC Europe, the Middle East & Africa
> 7th Floor, Tricorn House
> 51-53 Hagley Road
> Edgbaston
> Birmingham. B16 8TP
> Tel: +44 121 456 4656
> Fax +44 121 456 4680