Develop and fine tune your management skills in: Moving into management A popular one-day workshop on 1 May, in London This workshop explores the developing role of managers in information and library services; managing staff in the context of rapidly changing circumstances; achieving results through others by motivation, communication and delegation, practical ways to deal with difficult situations and managing our professional and personal development. By the end of the event participants will have: * identified and explored the developing role of managers in information and library services * looked at the key elements of managing staff in the context of rapidly changing circumstances * discovered how to achieve results through people motivation, including communication, delegation and managing ourselves * exchanged ideas and expertise * started to prepare an action plan Who will benefit from attending? Those who have recently been appointed or promoted into a management position or those who have been in management for some time, but would like the chance to remind themselves of essential skills and techniques. Programme 9.00 Registration and coffee 9.30 Welcome and introductions 9.45 Moving into management What it means and why it matters 10.15 Maintaining a balance Management models, skills and styles 11.00 Coffee 11.15 Management matters 1 The increasing importance of communication * Principles and good practice * Making meetings with staff as effective as possible * Specific challenges - communicating with staff who work part time or at a distance, encouraging upward communication 12.30 Lunch 1.30 Management matters 2 Maintaining staff motivation and morale at a time of rapid change * Practical work on motivation and delegation * Case studies on motivating staff in different and difficult circumstances 3.00 Tea 3.15 Management matters 3 Management ourselves * Learning skills and styles * Keeping our skills and confidence up to date 4.30 Action planning session 5.00 Close Places are limited to: 20 Workshop Leader: Beryl Morris, Director, Hudson Rivers. Hudson Rivers is a management and training consultancy which helps organisations to improve their performance through training and development of their staff. Beryl has worked at senior level in higher education, local government and industry. Fees Personal members £125 plus VAT (£21.87) £146.87 Institutional members £151 plus VAT (£26.42) £177.42 Non members £175 plus VAT (£30.62) £205.62 Student/Unwaged members £25 plus VAT (£4.37) £29.37 How to book To make a confirmed booking simply complete the booking form below and return it by fax to Professional Development on 020 7255 0561. Alternatively, to provisionally book a place please call us on 020 7255 0560, textphone 020 7255 0505, or email [log in to unmask] bookingform I would like to confirm a place on the following Workshop: (this constitutes a confirmed booking) Title of event: ___________________________ Date: ___/___/___ Surname: ____________________________________ First name: __________________________________ Job title: ____________________________________ Organisation: ________________________________ Address: ____________________________________ Town:________________ Postcode:______________ Tel___________________ Fax: __________________ Email: ______________________________________ Are you a LA Member? YES __ NO __ Personal __ Institutional __ Student __ Unwaged __ N.B. If you are a Personal Member, but your employer is paying, they will still be charged at Personal Member rate. LA membership no: __________________________ Dietary/special requirements (sensory or physical) ___________________________________________ Payment of fee EITHER: __ Please invoice. Please give name and address if different from above: ____________________________________________________ ____________________________________________________ (Payment is required within 30 days of invoice) __ I enclose a cheque for: £_______________ (payable to The Library Association) __ Please tick if a receipt is required OR __ Please debit by credit card for: £_________ Card no: __________________________________ Expiry date: _________________________________ Signature: ___________________________________ Name of cardholder:_______________________ Cancellation of a confirmed booking on the day will incur the full fee, or if received 7 working days prior to the event, 50% of the fee will be due. Please return to: Professional Development, LA Enterprises, The Library Association, 7 Ridgmount Street, London, WC1E 7AE or fax us on 020 7255 0561. The Library Association keeps any personal information you supply for the purpose for which you have provided it. It is not passed to other organisations unless this is made explicit when you supply it or is a legal requirement. However the Association may from time to time wish to give you information about other services or products it provides. Registered Charity no. 313014