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Are you required to cost elements of your service?

Develop the necessary know-how in:
COSTING AND PRICING TECHNIQUES
A one day Library Association workshop on 18 October, in London
 
Benefits from attending
This workshop is designed to build participants' confidence and skill in
costing and pricing services. Attendees will learn how to use costing and
pricing techniques to manage a service successfully, including identifying
costs of services, evaluating the difference between cost and price, setting
prices, and identifying the key management issues involved when working
within the purchaser/provider split. The workshop also covers internal
trading, market testing, tendering and Best Value regimes. 

By the end of the event participants will have:
*       identified ways of breaking down costs and allocating them to
different activities
*       calculated hourly rates for charging for professional advice
*       compared costs with other providers in an informed way

Who should attend?
Senior library and information professionals who are required to cost parts
of their services (such as an hourly rate for professional advice, or a cost
per 100 issues) for benchmarking or charging purposes. 

Participants should have an awareness of the broader cost issues relating to
service delivery.

Programme
9.00    Registration and coffee
9.30    Welcome, introductions and objectives
9.45    -    The difference between price and cost
                ·     How to calculate an hourly rate
10.45   Coffee
11.00   -     Case study: a basic hourly rate
                ·     Hourly rate case study review
                ·     Time sheet recording 
                Tutorial
                ·     Establishing costs of different activities
                Case study and tutorial
12.30   Lunch
1.30    Establishing costs of different activities
Case study and tutorial
3.00    Tea
3.15    -     Establishing costs of different activities
        Case study review
                ·     Setting a price
                ·     Open forum and course review
4.45    Close

Comments from previous participants:

"It taught me how to think in a new way - I had no idea how to cost a
service before this"

"Excellent documentation issued during the event, which meant we had clear
notes to take away and use back in the workplace"

Workshop leader: Larraine Cooper.  
Having had a substantial career in banking which included developing
training in both managerial and financial skills, Larraine set up her own
consultancy in 1986.  Since then she has regularly worked with staff in
public, academic and health service libraries, as well as business units and
direct service managers in local authorities and the health service.

Special notes:
Please bring a pocket calculator with you.

Places are limited to: 16

Fees
LA Personal members £150 plus VAT (£26.25) £176.25
LA Institutional members £181 plus VAT (£31.67) £212.67
Non members £210 plus VAT (£36.75) £246.75
LA Student/Unwaged members £25 plus VAT (£4.37) £29.3

HOW TO BOOK:

To make a confirmed booking:
* visit our website at
http://www.la-hq.org.uk/directory/training/c2001002.html
OR
* print out and complete the booking form below and return it by post
(address below), or fax to Professional Development on 020 7255 0561

To provisionally book a place: 
To make a provisional booking simply Telephone us on 020 7255 0560,
textphone 020 7255 0505, or email [log in to unmask]

(Provisional bookings will be held for three weeks. A confirmed booking must
be received within this period or your place may be lost.)

BOOKING FORM:

I would like to book a confirmed place on Costing and pricing techniques, 18
October, London

Surname: ____________________________________

First name: __________________________________	

Job title: ____________________________________

Organisation: ________________________________

Address: ____________________________________

Town:________________  Postcode:______________

Tel___________________ Fax: __________________

Email: ______________________________________

Are you a LA Member?    YES __    NO __             
Personal* __ Institutional __ Student __ Unwaged __

*N.B. If you are a Personal Member, but your employer is paying, they will
still be charged at Personal Member rate.

LA membership no:  __________________________	
                	
Dietary/special requirements (sensory or physical)

___________________________________________

PAYMENT OF FEE:

Option 1: __    Please send an invoice 
(your payment will be due within 30 days of the invoice date).

Please give invoice name and address if different from above:

____________________________________________________	
                	
____________________________________________________	

____________________________________________________


Option 2: __    I enclose a cheque (payable to The Library Association) for
£_______________ 

Please tick here if you require a receipt: __

Option 3: __    Please debit £_________   to my credit card 

Credit card details:

Name of cardholder:_______________________

Card no: __________________________________

Expiry date: _________________________________

Signature: ___________________________________


Please note: cancellations received on the day will incur the full fee. If a
cancellation is received in the seven working days prior to the event, 50%
of the fee will be due.

Please return booking form to:
Professional Development, LA Enterprises, The Library Association, 7
Ridgmount Street, London, WC1E 7AE, or fax back to 020 7255 0561.

The Library Association keeps any personal information you supply for the
purpose for which you have provided it.  It is not passed to other
organisations unless this is made explicit when you supply it or if we are
legally required to do so.  However the Association may from time to time
wish to send you information about other services or products it provides.

Registered Charity no. 313014

Message sent by:

Helen Finch
Marketing Executive, Professional Development
The Library Association
7 Ridgemount Street
London
WC1E 7AE

Telephone: 020 7255 0563
Fax: 020 7255 0505
Email: [log in to unmask]

Visit our website at: www.la-hq.org.uk