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Colleagues, Thanks to all who replied to my query and apologies for duplication on two lists. Here are the results from the 15 libraries who replied: - 3 supply copies of journal articles between branches free of charge - 7 charge their usual photcopying rate per page - 5 charge a flat rate (£1 or 50p) per request regardless of the number of pages. A few useful tips and caveats were included in the replies: Copyright implications: - cover costs only, no profiteering - watch out for multiple requests for the same article Use internal mail for supply: fax urgent requests Aim not to disadvantage users at a remote site Provide access to electronic material as a priority *************************************** Felicity McAvoy Acquisitions Librarian Library & Learning Centre University of Bath BA2 7AY e-mail: [log in to unmask] tel: +44 (0)1225 826826 xt 3513 fax: +44 (0) 1225 826229