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Apologies for cross-posting Neil Jacobs and I have been asked to write an article for Interlending & Document Supply describing the impact of the eLib projects on document delivery. As part of this exercise it would be very useful to obtain views from library practitioners/managers. If you are willling to help please complete the short web-based questionnaire. I will post a summary of the results on the lis-link and lis-ill. http://www-staff.lboro.ac.uk/~lsam/impact.htm Thank you for your support. Anne Morris Dr Anne Morris, Reader in Information Processing, Department of Information Science, Loughborough University, Loughborough, Leics, LE11 3TU. e-mail: [log in to unmask] Tel: 01509 223073