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Hi There I have just been watching one of our Library Assistants laboriously typing out and formatting ART mail requests for British Library stuff. After a quick chat, she commented that the format of the messages has to be perfect or the whole lot comes back. Has anyone got or looked at writing a Perl ( or other ) script to automate this process, or even a mail form that they would be willing to share ? I know that many libraries use the BL / ART mail system. If the process could be electronically automated a little, I think that we may be able to reduce the workload on our library Assistants. Thanks -- Alex Collins. Rivermead Library IT Support Technician. Rivermead Library. Tel:01245 493131 X3722 Fax: X3145 [log in to unmask] http://libweb.apu.ac.uk This message has been ROT-13 Encrypted twice for Extra Security !