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In January and February 2002 The Library Association will be running the fourteen workshops listed below: Cataloguing and classification (two days) - January 15 & 16 Made to measure: performance indicators - what are they and how can they be used? - January 22 Dealing with difficult users in academic libraries - January 23 Boys and reading: meeting the challenge - January 24 Advanced supervisory skills - 30 January Working with digital images - 31 January Training for the effective enquiry service - 5 February Positive approaches to negative performance - 6 February Supporting your case using budgeting and costing data - 12 February Facilitation skills - 13 February Meeting children's special educational needs in the public library - 14 February Making the most of the internet - 21 February Dealing with difficult users in public libraries - 26 February The enabling library - 28 February Each of these workshops has been designed specifically for library and information professionals in collaboration with experts and practitioners, and will be delivered by highly experienced and inspiring trainers who have some knowledge of or insight into the world in which you work. For further information and details of fees, or to reserve a place on any of these courses, please call the Professional Development team on 020 7255 0560, or simply reply to this email. Our new 2002 Training Directory, which gives details of over 80 courses planned throughout 2002, is currently being distributed. If you are not already on our workshops mailing list and would like us to send you a free copy of the directory just let us know, providing the name and address to which the directory should be posted. With best wishes Helen Finch Marketing Executive, Professional Development The Library Association 7 Ridgemount Street London WC1E 7AE Telephone: 020 7255 0563 Fax: 020 7255 0561 Email: [log in to unmask]