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A Warning to FE librarians about a misleading offer

I recently received through the post a couple of large glossy posters from
WHSmith advertising a 10% discount on textbooks for students with an NUS
card.  On ringing to confirm exactly which students are eligible I was told
that it only applied to full-time students over the age of 18.

I was very glad I had rung before displaying the posters as, of course,
although our students are all NUS members very few are both over 18 AND
full-time.  I guess this is true of most FE colleges.

I was quite cross with the WHSmith policy since:

a)  The publicity material in no way makes this clear
b)  The majority of the textbooks they sell are specifically aimed at the FE
market.

And I told them so.

Priscilla Dawson
Learning Centre Manager
Swansea College