Graeme's comments are based on the misconception that the internet is all about a one-way flow of information. In fact Graeme's exchange with Roland demonstrated perfectly what we can actually achieve through the internet - communication and discussion between many people at great distance from each other on a theme of specialised interest. This discussion was convened through the GEM list, but a museum (or any other) website at its best can aim to achieve this as well. The museum's website becomes a social space - like a meeting room in the museum. The information on the site should be subservient to this role, in my opinion.