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Hi, 'Museum Practice', produced by the Museums Association, devoted an issue to AV and Multimedia in 1998, with useful case studies and evaluation pointers. This was then followed by an update report this year. The original report is Issue 9, volume 3, number 3 (November 1998), followed by the update in Issue 16, volume 6, number 1 (March 2001). Hope this is of use. Best wishes, Marie-Therese Russell (Freelance Art Historian and Fine Artist)