I'd suggest you use a secure site (via https) - otherwise all the inputs
will be sent all over the Internet in clear text, visible to many folk. In
my opinion that would easily breach the 7th principle.
Tim
--
Tim M. Wright
Director - Technology Audit
Charles Schwab Europe
Tel: +44 190 852 7793
Mobile: +44 7932 669 074
Fax: +44 190 852 7593
-----Original Message-----
From: Morton, Alison
[mailto:[log in to unmask]]
Sent: 29 January 2001 10:49
To: [log in to unmask]
Subject: External Web Site - Submission of Complaints
We are currently looking at providing an external web site
where members of
the public/staff will be able to sumit complaints.
Obviously as we are a
health care trust, these submissions may contain some
sensitive data. The
information provided will only be accessed by a restricted
number of people
and be password protected. We intend putting a statement
such as "The
information you are submitting to this website will only be
accessed by the
necessary personnel in order to deal with your complaint.
This information
will not be used for any other purpose. By clicking on the
"submit" button,
you are consenting to this information being held by the
Trust ."
Are there any data protection issues with this type of
complaint handling?
Alison Morton
