OU Student Budgets Account Ltd uses a UK debt collection organisation which in turns uses continental-based agents in respects of debts outstanding from students outside the UK. One of these is in a non EEA country (Slovenia). It seems to me that the dect collectors are our agents and the contract with them about how they process data needs to be reviewed. Presumably the agents of our processors are our processors too? The credit agreement already covers disclosures to debt recovery agencies. As far as the 8th principle is concerned, do you think OUSBA Ltd need to go further and make the possibilty of using non -EEA debt-collection agents part of the terms and conditions or obtain consent from students for this? Gail Waters OU DP Coordinator ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ If you wish to leave this list please send the command leave data-protection to [log in to unmask] All user commands can be found at : - www.jiscmail.ac.uk/user-manual/summary-user-commands.htm all commands go to [log in to unmask] not the list please! ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^