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I thought colleagues might be interested in the email exchange below! Having requested a paper copy of the above (as advised in SSIN 21/01, which states categorically that this has to be requested in advance, and 14 days before the scheduled run date), I received the response below from the HEI helpdesk. I shall, however, continue to cover my back and follow instructions! Mary Mary Hunt Acting Head, Student Information Division Department of Student Administration University of East London Tel: 020 8223 6257 > -----Original Message----- > From: [log in to unmask] [mailto:[log in to unmask]] > Sent: 18 October 2001 09:52 > To: Mary Hunt > Subject: RE: Attendance Confirmation Report > > > > Good Morning, > > The attendance confimation reports are always sent to the > institutions in > both paper and disk format, > so you will receive both and can return either. > > Regards > > Carol Anne > > > > > "Mary Hunt" <[log in to unmask]> on 17/10/2001 09:36:25 > > To: <[log in to unmask]> > cc: > > Subject: RE: Attendance Confirmation Report > > > Carol Anne > > Thanks for this. Have you logged my request for a paper copy > of the first > confirmation report for this year? We do not think we will be in a > posisiton > to return this (big) one by disk. > > Many thanks. > > Mary > > > > -----Original Message----- > > From: [log in to unmask] [mailto:[log in to unmask]] > > Sent: 16 October 2001 17:08 > > To: Mary Hunt > > Subject: Re: Attendance Confirmation Report > > > > > > > > Mary, > > > > The tuition fee position report (information only) for 01/02 > > which was > > sent out in September and will also be sent in October > > is only produced on disk. As it is in excel format you should > > be able to > > print a hard copy yourself. > > > > The attendance report dated 05/10/01 for 00/01 is sent out in > > paper format > > first and the disk is issued slightly > > later. This is now on its way to you. > > > > Hope this answers your queries > > > > Regards > > > > Carol Anne > > > > > > > > > > "Mary Hunt" <[log in to unmask]> on 16/10/2001 12:52:45 > > > > To: <[log in to unmask]> > > cc: > > > > Subject: Attendance Confirmation Report > > > > > > Could you please send a hard copy of the first report for > > session 2001/02 > > as > > well as the disk (disk required for systems-based fee > > matching purposes). > > > > I have also just received the final attendance confirmation > report for > > 2000/1, but no disk (again required for fee matching > > purposes). Could you > > please let me know when this will arrive. > > > > Many thanks. > > > > Mary Hunt > > Acting Head, Student Information Division > > Department of Student Administration > > Tel: 020 8223 6257 > > > > > > > > > > > > > > > > ************************************************************** > > ***************************************************** > > The information in this e-mail is confidential and for use by > > the addressee(s) only. If you are not > > the intended recipient (or responsible for delivery of the > > message to the intended recipient) please > > notify us immediately on 0141 306 2050 and delete the message > > from your computer. You may > > not copy or forward it or use or disclose its contents to any > > other person. As Internet > > communications are capable of data corruption Student Loans > > Company Limited does not accept > > any responsibility for changes made to this message after it > > was sent. For this reason it may be > > inappropriate to rely on advice or opinions contained in an > > e-mail without obtaining written > > confirmation of it. Neither Student Loans Company Limited or > > the sender accepts any liability or > > responsibility for viruses as it is your responsibility to > > scan attachments (if any). Opinions and > > views expressed in this e-mail are those of the sender and > > may not reflect the opinions and views > > of The Student Loans Company Limited. > > > > This footnote also confirms that this email message has > been swept for > > for the presence of computer viruses. > > > > ************************************************************** > > **************************************************** > > > > > > > > > ************************************************************** > ***************************************************** > The information in this e-mail is confidential and for use by > the addressee(s) only. If you are not > the intended recipient (or responsible for delivery of the > message to the intended recipient) please > notify us immediately on 0141 306 2050 and delete the message > from your computer. You may > not copy or forward it or use or disclose its contents to any > other person. As Internet > communications are capable of data corruption Student Loans > Company Limited does not accept > any responsibility for changes made to this message after it > was sent. For this reason it may be > inappropriate to rely on advice or opinions contained in an > e-mail without obtaining written > confirmation of it. Neither Student Loans Company Limited or > the sender accepts any liability or > responsibility for viruses as it is your responsibility to > scan attachments (if any). Opinions and > views expressed in this e-mail are those of the sender and > may not reflect the opinions and views > of The Student Loans Company Limited. > > This footnote also confirms that this email message has been swept for > for the presence of computer viruses. > > ************************************************************** > **************************************************** >