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Warwickshire is about to look at invoicing for overdue and non-return of stock again as we have concerns that the outlay in staff time etc doesn't provide a sensible return. You're internal procedures for raising and then writing off an invoice may be simpler than here, but I know that one of our divisions has four members of staff working purely on invoicing. B M Williams Warwickshire "Linda Butler" <[log in to unmask]>@mailbase.ac.uk on 09/11/2000 04:30:04 PM Please respond to "Linda Butler" <[log in to unmask]> Sent by: [log in to unmask] To: [log in to unmask] cc: Subject: Invoicing procedures Following a review of our overdue procedures we intend to begin invoicing defaulters for the value of the unreturned items and outstanding fines. I would be interested to hear about other authorities experiences - particularly any policies or guidelines on who should or should not be invoiced (children, pensioners etc) or whether there is a minimum level below which an invoice would not be sent . Thanks Linda Butler Central Library, Birmingham ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This footnote also confirms that this email message has been swept by MIMEsweeper for the presence of computer viruses. www.mimesweeper.com ********************************************************************** %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%