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Dear Rosan and all,

Your "What If" is certainly not unique to design. It is used in any field
to generate provocations (PO) for imagination and creativity - a thought
experiment if you like - that can be tested out later using scientific
methods for understanding, measuring and controlling the new that is
generated. I actually thought that creativity is an integral part of the
scientific process of knowledge production - also in the design field. Let
me give you two well-known design examples.

If you ask the question "What if you landed an aeroplane upside-down?" Now,
the unimaginary people would concentrate on the disaster aspects, but if
you focus on the advantages, and take care of the problems later, you may
generate a lot of improvement ideas that can be tested:
- The pilot gest a better view of the landing area (some planes later
placed the pilot underneath or in the nose)
- The up-draft of the wing becomes down-draft (led to ideas to
reconfiguration of the wings for steep landings)
- etc....

Ask the question: "What if the post stamp could take on any shape?". This
"what-if" led to the development of
- incorporating messages in the machine printed stamp
- the idea to buy stamps by the meter, the value used depending on the
length you rip off and place on the letter (unity stamp
  - you need to buy only a roll, not many different ones).
- The stamp becomes the letter (the idea of the aerogram)
- The stamp becomes the parcel box (the convenience parcels you can now buy
in most countries)
- etc....

One from my field: "What if you have an organization without a boss?" This
one led to the development of team organization (See my paper for the La
Cluzac conference).

All of the ideas thus generated by lifting the conventional limitations
built into grounded solutions have been developed and tested after their
conceptions using well-known scientific methods, and have become
generalizable knowledge. Even the "What-if" method itself has been a
subject of considerable scintific testing and improvement over the years
(ref. Edward de Bono and many other writers). Nothing mystical here as far
as I am concerned.

I actually think all of the doctoral works I have encountered have been in
the "what-if" stage at least once. I went through a "what if one applies
knowledge in the consumer buying field to organizational buying, and modify
it by current knowledge of organization and management?" The result was my
thesis on organizational buyer behavior - a first dissertation in a new
field later to be termed Industrial buyer behavior, later refined by
extension into fields of business-to-business marketing, relationship
marketing and theories of network organization.

So, use the "what-if" and keep your creativity in good shape.

Brynjulf

Brynjulf Tellefsen
Associate Professor
Institute of Knowledge Management
Norwegian School of Management





Rosan Chow <[log in to unmask]>@mailbase.ac.uk on 27.09.2000 22:30:32

Please respond to Rosan Chow <[log in to unmask]>

Sent by:  [log in to unmask]


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cc:
Subject:  Re: Design Knowledge


(Disclaimer: all questions are asked to aid understanding and they are
mainly a
reflection of Rosan's cognitive disequilibrium).

Hi Tim, Dick and all

Thanks for your help.

When I said 'design knowledge', I was aware of the distinctions among
design, as a
product, a cognitive process and a professional practice. However, the
'design
knowledge' to which I was refering was none of these. It maybe close to
what Bruce
Archer called the design with the big "D", but I am not sure if it is that
either. At this
point, I resist to replace it with another word for fear that it may limit
what it can be.

In my mind I was imagining a particular type of knowledge that is not
scientific (nor
speculative like Philosophy) and I just convinently called it 'design
knowledge'.

We know that the aim of scientific knowledge is to explain, predict and
hopefully
control. But we know that being able to explain and predict doesn't
necessarily lead to
control. And incidentally design is about control (in its loosest sense).
So I was thinking
that if scientific knowledge is not 'enough' for
control/manipulation/intervention/change/design, then we must need another
way of
obtaining knowledge to fill the gap to design the design in design.

And I guess that designers have been filling the gap by using tacit
knowledge/intuition/the black box. But I also guess that if knowledge
gained by Ph.D.
resesarch needs to be an original contribution, it has to be different from
this type of
knowledge as well.

And I also related this 'no name' knowledge less to the questions of What,
How and
Why but more to the question of What If? In my mind, what and why are
favourite
questions of scientists and philosophers and how is a favourite of
engineers, and what if
is the favourite question of designers.

On the one hand, if my future dissertation will result in knowledge that
answers what,
how and why, then I should be getting a Ph.D. in science, philosophy or
engineering. On the
other hand, if I can get a Ph.D. in design by using tacit knowledge (plus
scientific
knowledge even) to design something, then I believe that other professional
designers should
be getting an honorary Ph.D. if not a Ph.D.

I have this strange notion that this 'no name' knowledge is not to be known
but to be
designed. I know that it sounds crazy for 'know'ledge is to be known, but
... has it to be?

Rosan


Rosan Chow
Graduate Student
College of Design
North Carolina State Universityv





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