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Discover the impact of your work on teaching, learning and research in:

Beyond performance indicators in educational libraries
a one day workshop on 13 July, London



Measuring performance may not be the most inviting topic but, in an
increasingly competitive education world, success in securing support and
resources depends crucially on being able to demonstrate what impact you are
having.

Most approaches to measuring library performance concentrate on whether and
how various processes are working - or on performance of the system.  In
education libraries there are equally important issues about the impact of
services and teaching, learning and research.  This is true whether the
library is serving a school, college or university or a more specialised
environment such as health or law.

How will this event help you?

During the day, the trainers will draw upon their research and development
work in school, college and health libraries to offer a practical approach.
This will enable education librarians  to assess their impact and
achievements.  You will work through the processes of generating impact
indicators and targets.  
They will consider the 'tricky' issues of pulling together useful data to
assess levels of impact in the complex world of education, where simple
cause and effect relationships usually cannot be proved. 

The strategy advocated in this workshop should lead to more effective
development planning in education libraries.


By the end of the day you will have:

*	chosen some key areas for enhancing the impact of your library
*	distinguished between performance indicators and indicators of
impact and achievement
*	developed some realistic indicators of impact and achievement
*	looked at issues involved in measuring impact and achievement
*	planned how to collect data to assess whether you are making an
impact.

Who should attend?
School, college or HE librarians (including specialist service providers
such as health or law librarians) who are interested in moving beyond
performance assessment to evaluating the impact of their work on teaching,
learning and research.

Programme
9:15	Registration and coffee
9:45	Welcome, introductions and aims for the day
	Levels of impact - what can education libraries achieve?
	Input and discussion
	Where to focus
	Group activity
	Choosing indicators: performance or achievement?
		Presentation
		Developing realistic indicators
		Group activity 
		(coffee at approximately 11.15am)
12.45	Lunch
	Collecting data 1
	Groups: case studies
	Measuring effectiveness: some issues
	Presentation and discussion
		Collecting data 2
	Group planning
	(tea at approximately 3.00)
4.15	       Close


Workshop leader: Sharon Markless, Senior Lecturer in Professional
Development, Canterbury Christ Church University College.

David Streatfield, Principal, Information Management Associates.  David and
his associates provide training, consultancy and research services in the
education, health and libraries field.

Places limited to: 25

Fees
 LA Personal members £120 plus VAT (£21.00) £141.00
LA Institutional members £143 plus VAT (£25.02) £168.02
Non members £168 plus VAT (£29.40) £197.40
LA Student/Unwaged members £25 plus VAT (£4.37) £29.37

How to Book
To make a confirmed booking simply complete the booking form below and
return it by fax to Professional Development on 020 7255 0561.
alternatively, to make a provisional booking please call us on 020 7255
0560, textphone 020 7255 0505 or email [log in to unmask]

N.B. Please note that due to building work at LAHQ there will unfortunately
be no lifts available from 17th April until the end of September. Those
booking for Library Association courses should be aware that the only means
of access to all facilities at LAHQ during this period will be via stairs.
This could mean having to ascend and descend 43 stairs at least 7 times
during the day for coffee, lunch tea and comfort breaks. We appreciate that
this may cause some difficulty and apologise for any inconvenience that this
may cause.

bookingform

I would like to confirm a place on the following 
Workshop: (this constitutes a confirmed booking) 		  

Title of event: 
___________________________	Date: ___/___/___

Surname: ____________________________________

First name: __________________________________	

Job title: ____________________________________

Organisation: ________________________________

Address: ____________________________________

Town:________________  Postcode:______________

Tel___________________ Email: _______________

Are you a LA Member? 	YES __	  NO __             
Personal __ Institutional __ Student __ Unwaged __

N.B. If you are a Personal Member, but your employer is 
paying, they will still be charged at Personal Member rate.

LA membership no: ___________________________	
			
Dietary/special requirements (sensory or physical)

___________________________________________

Payment of fee

EITHER:
__	Please invoice. Please give name and address 
if different from above:
			
____________________________________________________	

____________________________________________________
(Payment is required within 30 days of invoice)

__	I enclose a cheque for:  £_______________
(payable to The Library Association)

__	Please tick if a receipt is required

OR
__	Please debit by credit card for: £_________   


Card no: ___________________________________


Expiry date: _________________________________

Signature: ___________________________________

Name of cardholder:_______________________

Cancellation of a confirmed booking on the day will incur the full fee, or
if received 7 working days prior to the event, 50% of the fee will be due.

Please return to:
Professional Development, LA Enterprises, The Library Association, 7
Ridgmount Street, London, WC1E 7AE
or fax us on 020 7255 0561.





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