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We used to calculate the full replacement cost, but it was taking too long. We now have a standard charge of £25, plus £3.00 admin. charge. These are remitted if the student can provide us with a new or good quality second-hand copy of the item. Fines still apply in both cases. Chris On Thu, 18 May 2000 15:52:42 +0100 [log in to unmask] wrote: > Hello all, > > We are currently looking at our procedure for billing borrowers when > they lose our library books. I would like to ask some simple > questions which might help us on our way. > > 1. Do you use an average book price for books or charge the real > price if the book is still in print? > > 2. If you do charge and average price - how much? Do you work it > out per subject or charge a blanket one for all items? > > 3. Do you charge an administration charge and/or fines on the > lost article? > > 4. If you do charge administration - how much per item? > > Answers to these questions by 25/5/2000 would be greatly appreciated > to help us on our way - I know its a rush! > > Thanks in anticipation > Janice > > Janice Broad > Thompson Library > Staffordshire University > College Road > Stoke-on-Trent > ST4 2DE > > --- End Forwarded Message --- > > > Janice Broad > Thompson Library > Staffordshire University > College Road > Stoke-on-Trent > ST4 2DE Chris Smart London Guildhall University Calcutta House Library Old Castle Street LONDON E1 7NT Tel 020 7320 1186 Fax 020 7320 1182 email [log in to unmask] %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%