(This query is really for Mieko but I thought other libraries who use Course Reserves might find any answers useful) Mieko, I have read your presentation "Beyond Course Reserves" and found it useful but still have a few queries which I hope you can answer. 1. We have had the "store course reserve history in item record" switched on since we went live last August but almost from the beginning we were aware of a "bug" in this function which meant that SOMETIMES no Reserve Note information was being put into the Item Record - it seems a random fault and has been reported to III but they have not come up with any reason or solution for it - in fact, we have heard nothing from them at all on this subject. This means we have incomplete information in some Reserve Notes and some items with no Reserv Notes at all although they should have, and I am aware that any reports I have run using "RESV NOTE has" are not accurate - but, as you say in your presentation, this is a good way of getting a customised report that is user friendly. Did you ever experience this "bug" and, if so, what was the solution? 2. As a result of the above, we have considered switching off this function but are aware that we would then have no course reserve history from now on - would you see this as a big drawback?. We also now understand the implications for statistics of TOTAL CHKOUT in either using or not using the RESERV NOTE function and know that if we changed now, the TOTAL CHKOUTs for those items which came off Course Reserve a few weeks ago would reflect differently from any that come off from now. Can you think of any other repercussions from switching off? 3. If we do keep the Course Reserve history, how often, and how, do you clear it out - if at all - as you say that they cannot be deleted globally? I have done some deletions which were known to be mistakes by using a Create List then through Rapid Updating replacing the Reserv Note field with blank. I look forward to your comments. Sheila Smart Deputy Head of Systems Systems Office University of St Andrews Library North Street ST ANDREWS Fife KY16 9TR Tel: 01334 462316 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%