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Did anyone attend, or acquire the papers from this event? I recall that a copy of the papers was made available for c. 130 GBP, but would like to know what anyone thought of the event/papers before committing to the expense. Thanks, Duncan S Smith Principal Consultant e-mail: [log in to unmask] gsm: +44 (0)777 556 8180 Company Profiles "The process of Improvement" ---------------------------------------------------------------- The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer. This footnote confirms that this email message has been swept by McAfee Antivirus software for the presence of computer viruses. Company Profiles Huntingdon UK +44(0)1480 461671 ----------------------------------------------------------------- %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%