Tim, I have also had dificulty in getting a response from the Commissioner's Office. I mailed them at least a month ago and have received no response. Also wrote to them some time ago and received no reply. Oh well. (Embedded image moved [log in to unmask] to file: 27/03/2000 11:26 pic00680.pcx) Please respond to "Tim Wright" <[log in to unmask]> To: "Data Protection List" <[log in to unmask]> cc: (bcc: Matthew Nunn/Registry/Southampton Institute) Subject: ODPC responses Has anyone on this list ever managed to get a response out of the Data Protection Commissioner's office by email? I submitted a couple of queries at the beginning of the month, and no response or acknowledgement has been received yet. I would try by phone, but it always seems to be "busy" !! Anyone got advice on a quick way to get information? -- Tim Wright IT Security Manager Fuji Bank, London