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May I thank all those who responded to my plea. Following the advice received, I have now been able to get in direct contact with SLC. Liz --- Begin Forwarded Message --- Date: Wed, 12 Jan 2000 09:09:10 +0000 (GMT Standard Time) From: Liz Mears <[log in to unmask]> Subject: contacting the SLC Sender: Liz Mears <[log in to unmask]> To: admin-student <[log in to unmask]> Reply-To: [log in to unmask] Message-ID: <[log in to unmask]> Since the Christmas break I have been trying to contact the Student Loans Company. I have received no reply, or even an acknowledgement, to my email to the helpline, nor can I get anything other than an engaged tone on the telephone number. Does anyone have more luck than I in getting in touch with them? ---------------------- Liz Mears Assistant Registrar University of Southampton [log in to unmask] --- End Forwarded Message --- ---------------------- Liz Mears Assistant Registrar University of Southampton [log in to unmask] %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%