Apologies for cross-posting:
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The BUILDER Hybrid Library Project, based at The University of Birmingham,
has released four evaluation reports. These focus on evaluating hybrid
library services in terms of actual usage, customer feedback and the wider
cultural impact the development of such services is having on stakeholders
in UK higher education.
The reports will be useful for any institutions engaged in developing
specific hybrid library services, such as electronic short loan and
electronic exam papers. They also highlight wider cultural issues about the
impact and use of printed versus electronic information resources in
learning and teaching environments.
1. HEWETT, Elizabeth. 'The Impact of the Electronic Delivery of Learning
Materials in UK Higher Education'. November 1999. [35 pages]
This reports on the findings from a series of stakeholder interviews with
academics, information professionals and publishers. Interviewees were asked
to focus on how the electronic delivery of learning materials had affected
their professional areas and to comment on future developments. This report
evaluates the cultural impact of the hybrid library. It provides a useful
snap-shot of the current thinking of a range of stakeholders at a time when
many HE institutions are signing the Copyright Licensing Agency (CLA)
digitisation mandate.
HTML: http://builder.bham.ac.uk/reports/html/stakeholder.asp
PDF: http://builder.bham.ac.uk/reports/pdf/stakeholder.pdf
2. DALTON, Pete and NANKIVELL, Clare. 'The University of Birmingham Pilot
Electronic Short Loan Service: an analysis of user access logs between 1
January 1999 and 30 June 1999'. November 1999. [21 pages]
This report analyses usage of the BUILDER pilot electronic short loan
service in its first six months. Almost 2500 accesses were made to the pilot
service which was available on the Web via an authenticated gateway. There
was evidence that the service was being used outside of core library hours
and from locations remote from the University campus.
HTML: http://builder.bham.ac.uk/reports/html/esllog.asp
PDF: http://builder.bham.ac.uk/reports/pdf/esllog.pdf
3. DALTON, Pete and NANKIVELL, Clare. 'Analysis of the questionnaire survey
concerning the use of the University of Birmingham Pilot Electronic Short
Loan Service: responses from students studying the Managing Organisations
module'. November 19999. [24 pages].
This reports on student customer feedback about the pilot electronic short
loan service. A printed questionnaire was circulated to 125 students on the
Managing Organisations course in the Department of Commerce (School of
Business) in March 1999. Over 60 questionnaires were completed and this
report analyses the feedback received.
HTML: http://builder.bham.ac.uk/reports/html/eslquestionnaire.asp
PDF: http://builder.bham.ac.uk/reports/pdf/eslquestionnaire.pdf
4. DALTON, Pete and NANKIVELL, Clare. 'The University of Birmingham Exam
Paper Database: an analysis of user accesses and feedback from 19 December
1998 to 25 June 1999'. November 1999. [37 pages].
This reports on usage of the online exam paper service in its first six
months, and also evaluates feedback received from users via a pop-up online
questionnaire on the service. This report will make interesting reading for
university administrators and information professionals currently
investigating the potential of electronic delivery of exam papers.
HTML: http://builder.bham.ac.uk/reports/html/exam.asp
PDF: http://builder.bham.ac.uk/reports/pdf/exam.pdf
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"BUILDER aims to develop a working model of the hybrid library within both a
teaching and research context, seamlessly integrating access to a wide range
of printed and electronic information sources, local and remote, using a
Web-based interface, and in a way which will be universally applicable."
BUILDER is supported as part of the Electronic Libraries Programme (eLib)
which is funded by the Joint Information Systems Committee (JISC) of the
Higher Education Funding Councils.
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