Apologies for cross-posting:
This message will only be of interest for those information gateway
service providers who are members of the UK Resource Discovery Network
and who are using ROADS or elements of the ROADS tool kit.
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A new mailing list has been set up at Mailbase to provide ROADS support
in a timely manner to RDN gateway members. This is not intended as a
replacement for open-roads or any of the other existing lists, as it is
a closed list and membership will be restricted to the RDN.
ROADS support will be provided by the team at the Institute for Learning
and Research Technology, University of Bristol and Martin Hamilton of
Loughborough University.
Priority will be given to enquiries made via this new 'hotline' list and
it is intended that RDN members should receive an initial response to
any enquiry the same working day that the enquiry is received by the
team. Further we would seek to offer solutions to any problems (where
possible) within 1 working week of receipt of the initial enquiry.
To join the list please send an email request to me in the first
instance.
ROADS support will of course continue to be offered to the wider
community on the same 'best effort' basis that it always has been.
Many thanks.
--
Paul Hollands - Web Development Officer
Institute for Learning and Research Technology
University of Bristol, 8-10 Berkeley Square, BRISTOL, BS8 1HH, UK
Tel: +44 (0)117 928 7072, Fax: +44(0)117 928 7112
<http://www.ilrt.bris.ac.uk/roads>
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