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Group99 Workshop - Sunday, 14. November 1999, Phoenix Arizona
GROUPWARE RELATED TASK DESIGN
One day Workshop at GROUP `99
Prospective participants of the workshop should submit a 3-6 pages position
paper.
Submission deadline: 1 Oktober 1999
Theme
Probably the most frequently asked questions of CSCW-research are: How can
Groupware be designed to support processes of communication, cooperation and
coordi-nation (C3)? And how should these systems be designed to be in accordance
with other decisive factors such as organization, group structure, tasks,
environment? There is a strong relationship between the tasks to be carried out
and the technology employed to support this task. Thus, it is important to take
both directions of this relationship into account: How are tasks - especially
tasks with a high amount of cooperation - influenced by the use of Groupware?
And how is the success of Groupware determined by task design? However, the main
efforts in research and development are usually focused on technology design.
The idea of designing tasks as well is not explicitly discussed by most
Groupware developers.
Therefore this workshop will have two aims. Firstly, we want to analyze and
discuss the relation between tasks and Groupware systems, so that we are able to
describe it more exactly. In this context we will need to go into the details of
the analysis and design of tasks and their influence on C3-processes. Secondly,
we want to elaborate new methods, techniques and strategies for the development
of Groupware-systems which do take the bi-directional relation mentioned above
into consideration.
Objectives
The workshop is centered upon Task Design and Groupware Applications. We will go
into Task Design for Groupware Applications as well as into Groupware
Applications for Tasks. Therefore, it will be necessary to regard Task Analysis.
Contributions to the workshop should deal with the following questions:
… Which methods do exist to analyze, model and design Groupware-supported tasks?
… How are tasks analyzed, modeled and designed in practice when developing
Groupware-systems? Which problems may occur?
With regard to these questions the following points should be elaborated:
… Methods of task analysis for Groupware Application
… Criteria of C3 Task design
… Methods to structure C3 Tasks
… Problems with analyzing, designing and structuring C3 Tasks
… Modeling of C3 Tasks
… Task Taxonomy of C3 Tasks
… Design of C3 Processes
… Evaluation of C3 Tasks
As well as:
… Influence of Groupware Applications on Tasks
… Influence of Groupware Applications on C3 Processes
Participants
To discuss these topics we would like to bring together people from different
viewpoints, backgrounds, and domains:
… Researchers dealing with questions of task analysis and task modeling for
Groupware application from an academic point of view. They may contribute
model-based design approaches or theoretically oriented work
… Practitioners with experience in the design and everyday use of groupware
systems. They might refer to the practical side of the topic: "real" tasks,
"real" problems, "real" users, etc.
We assume that there are several researchers whose work is somehow related to
task design and who would like to use the opportunity to draw up some first
conclusions and to discuss them in an atmosphere which allows brain storming and
speculative considerations.
Workshop Format
The workshop is supposed to be as interactive as possible. We will start with an
introduction phase which gives every participant the chance to present his / her
own view on the topic as well as his / her previous work. Then we will continue
with an intensive discussion on selected aspects. Depending on the number of
participants this phase can take place in small work units. Problems tackled by
each group are derived from the range of subtopics regarded as relevant by group
members. Work units will be built according to the participants' competencies.
If possible, groups should consist of both, researchers and practitioners. Every
group should concentrate on finding a solution to the problem being dealt with,
conceiving strategies, concepts, techniques or methods for task design and
Groupware applications from their respective viewpoints. Each subgroup will get
to present its results in front of the whole group, laying the foundations for
an ensuing group discussion.
Important dates
Deadline for the submission of position papers: 1. Oktober
Notification of acceptance/rejection: 18. Oktober
Workshop: Saturday 13 November, Phoenix, Arizona
Submissions
Prospective participants of the workshop should submit a 3-6 pages position
paper. Position papers should outline their experience on the workshop theme,
reasons for interest in the topic and the participants' views, and statements he
or she would like to present on the workshop. Position papers should be
submitted electronically in HTML- (preferred), Microsoft Word-, or plain text
format to Martin Wolf ([log in to unmask]).
All accepted position papers will be available on-line at the Workshop URL site
(http://www.iaw.rwth-aachen.de/projekte/group99) to encourage participants to
read them prior to the workshop.
Organizers
Thomas Herrmann, University of Dortmund, Germany
Martin Wolf, Aachen University of Technology, Germany
For more information: http://www.iaw.rwth-aachen.de/group99
Queries and submission of papers: ([log in to unmask]).
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