City Information Group Seminar - 16 November 1999

Knowledge Management: Making It Work

This seminar is about that stage when all the principals and goals of
knowledge management have been agreed and the textbooks consulted -
translating theory into practice. We have sought out three practitioners who
have experience of having to find and apply knowledge management solutions
for very different challenges.

Adrian del Maestro, Ernst & Young

Ernst & Young has been accredited as being pioneering in the development of
best practice in knowledge management. Adrian works within the Energy Group
and has been responsible for introducing KM and smarter working practices
within the group. He will share some insights into the successes and
failures of implementation.

Julia Stocken, Egon Zehnder International 

Julia has been responsible for the development of a specialist database,
designed to accommodate the requirements of end users in very different
geographic locations and market sectors. This has meant designing a
comprehensive and sensitive thesaurus suitable for a global partnership
organisation. Julia will explain how EZI were able to steer a path through
opinion and radically influence working practices to make a cohesive system.

Ron Young, Knowledge Associates

Knowledge Associates is an international management and technology
consulting organisation, with Headquarters in Cambridge UK and Knowledge
Centers in Europe, USA and Singapore. The organisation helps its clients
make the transition from information management to strategic knowledge
management. Ron will speak about how to make smart technical solutions work
in the real world - focusing on how people and processes can achieve clear
strategic goals.


DATE: Tuesday 16th November 1999, 6.00 for a 6.30pm start

VENUE: Farmers and Fletchers Hall, 3 Cloth Street, London EC1A 7LD

Tel: 0171 600 2204. Just around the corner from Barbican tube.

Complimentary drinks will be served on arrival.  Finger food and a cash bar
will be available after the seminar.

Please send cheques to: CiG Administrator, P O Box 13297, London SW18 5FF.

Members - £15

Non-members - £23.50    



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