We are currently using Dun & Bradstreet for third party collection.
We initially asked them to target the area of debt relating to students who
are no longer at the University. Their three step letter reminder service
has proved very successful, with an approx. 32% response so far on the first
letter. Due to this success, we are now preparing data to use D&B for
collections in other areas.
Should you wish to make enquiries with them directly, my contact is
a Mr Tim Webb on telephone number 01494 424394 (office) or 0589 175560
(mobile). The head office address is:- D&B Collection Services
Dun & Bradstreet Limited
Freepost
Holmers Farm Way
High Wycombe
Bucks
HP12 3BR
I have found the team at D&B to be both courteous and extremely
helpful. I hope this information is of help to you. Please do not hesitate
to contact me for further information.
Many Thanks
Kim
> -----Original Message-----
> From: FISHER DAVID C [SMTP:[log in to unmask]]
> Sent: 08 February 1999 10:59
> To: [log in to unmask]
> Subject: collection agencies
>
> Can anyone out there help?
>
> Do you use a collection agency for debts other than those owed by
> existing students?
> If you do.
> 1. Who do you use?
> 2. Are they successful?
>
> Thanks
>
> David Fisher
> University of Greenwich
> Room G11
> Southwood House
> Avery Hill Road
> SE9 2UG
> 0181 331 8283
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