John Ziesel in his book, enquir by design writes about the user
gap, and illustrates this in a 'user gap' model. A very simple
illustration of the fact that how often do we forget the needs of the
user.
Rita
Rita Newton
SURFACE (Salford University Research Focus on Accessible Environments)
The University of Salford
Bridgewater Building
Salford
M7 9NU
Tel 44 (0) 161 295 5279
Fax 44 (0) 161 295 5011
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