Patrick,
I understand your dilemma on terminology. It's is a difficult situation and
as someone who has a disability.... I would say I'm apprehensive when I see
the words 'special' and 'needs' put together. In basic terms I have the same
need as anyone else using an airline and that is a from of transport to a
destination. I do agree that you have to label a service that will be
provided. I was pondering this one and thought that maybe something towards
the terms hospitality requirements or service...Hospitality Access, "ready to
serve your individual access needs" This way all people can be seen as
individuals who have needs.
It is so often that people have a disability that is not recognised or know
to cause them some sort or mobility or orientation difficulty. I have
dwarfism and because I can walk people assume that I can walk as much as the
average person, but I also have arthritis and use a wheelchair for distances.
I get the strangest reactions when I get out of a wheelchair. I have even
been ask "why do you need a wheelchair you can walk your just short." Yet I
know other dwarf people who have no problems at all walking, but I must
mention that there are over 100 types of dwarfism each with their own
characteristics.
May I ask what service aids in the assists with children with the need to
travel on their own?
I hope that has helped to get the minds stirring a bit on the terminology of
an airline access service.
Take care,
Jude
Judith M. Irving BSc arch. envir.
LSA Design consultant
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