Can anyone help Pippa?
> > Here at Leeds we are investigating ways of improving and monitoring
> > the shelving of returned items. I would be very grateful for any
> > information on how others estimate the shelving times of returned
> > books.
> >
> > We hope to develop a service standard guaranteeing shelving of
> > returned items within a certain period. What realistic reshelving
> > times do other libraries promise and actually maintain.
> >
> > All suggestions gratefully received
> >
> > Pippa Jones
> > -----------------------------------------------------------------
> > Pippa Jones, Head of Reader Services,
> > Edward Boyle Library, University of Leeds, Leeds LS2 9JT
> > Tel: 0113 2335573, fax: 0113 2335539, email: [log in to unmask]
Pat Gannon-Leary (Dr)
Senior Research Assistant
University of Northumbria Dept. of Information and Library Management
Lipman Building
Newcastle upon Tyne
NE1 8ST.
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