Hi all,
a possible approach for you Patrick
When I worked for Greater Manchester Police Force staff occasionally filled
in workspace evaluation forms.
these were not too lengthy, about 20 questions at most I think, and were
sent round fairly infrequently, less than once a year, tp prevent people
becoming disillustioned with the process.
questions were of 2 types, yes/no questions "are you comfortable with" "are
you satisfied . . . " "do you have wrist support / suitable seat / ..."
yes/no questions were used rather than a scale of satisfaction such as A
very satisfied / E very unsatisfied as these tended to result in vague
results, "most people are moderately happy".
the other sort of questions asked for approximate distances such as,
distance from nearest window, bathroom, next workspace etc.
this gave good overall results and showed up any problem areas.
I realise distributing questinnaires to a workforce as large as that you
are dealing with would be problematic but its something to think about,
maybe deal with a different department every 3 or 6 months.
Adrian Higginbotham:
S U R F A C E
Salford University, Research Focus on Accessible Environments.
tel> 0161 2954939.
if a pig looses his voice is he disgruntled?
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