In message <[log in to unmask]>, Shane Curran
<[log in to unmask]> writes
>Australian emergency physicians have a slightly different attitude to the
>"GP patient" in that the patient perceives it to be an emergency so we will
>see them
Its not just Ozzies. We don't turn anyone away. We may advise them that
its a long wait, but its always their choice to stay or go. If anyone is
desperate/stupid enough to wait >3 hours to see me, then I'll see them,
and with good grace (honest), and give them no more than reassurance and
education, usually. What doesn't sit comfortably is the idea of such
patients being "fast-tracked" through to an ENP or equivalent, perhaps
at the expense of less staff to look after the more urgent cases. A bit
of a wait (which must be universally suffered) must surely be less
unpalatable than charging (from which there would be many exemptions) as
a deterent to XS dependence on the service.
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Goat
(e-mail: [log in to unmask])
Sussex, U.K.
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To err is human, to forgive is not management policy
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