NEW Library Association workshop for those experienced in supervising
staff, who want to develop their skills further....


'Skills for Supervisors, part II' 24th June, London

Why part II?

We have already run a number of workshops for those new to supervising
staff and they have proved extremely popular! There have been so many
requests for a follow up that we have put together this new workshop for
those already familiar with the basic skills of supervision.

The day will help you develop further all the key skills of an effective
supervisor:

*	good communication
*	assertiveness
*	problem solving
*	understanding of how to develop staff
*	active listening

...with the aim of moving beyond supervising tasks to developing the
full potential in staff.

Plus, there will be plenty of opportunity to raise those issues that you
may find persistently difficult when supervising others- perhaps
reprimanding or motivating staff.

Please reserve your place early by calling Nicky Thompson or Jenna
Cunningham on 0171 636 7543 ext 288/9 or return the booking form below
to confirm your place.


Supervision Skills II
24 June 98, London

A one day workshop for all library and information staff who are
experienced in supervising others and wish to enhance their existing
skills. 
How will this event help you?

This is a practical workshop designed to reflect on the effectiveness of
our own communication and how this affects others.

We will identify the key skills of effective communication, and use
practical models to develop assertive techniques to supervise people at
work, either problem solving or coaching to improve performance.

By the end of the day you will have;

*	identified effective communication skills 

*	established the importance of working within an assertive
framework

*	understood a development/problem solving model

*	have developed practical communication skills

Features

Before attending the workshop, it would be helpful if you could consider
a personal case study of unsuccessfully improving an individuals
performance, and a personal development goal.

Workshop leader: Jane Meyler.

Jane Meyler is a freelance trainer for Levelheaded Training,
specialising in all aspects of management and self management from
handling stress through to career planning.

Programme

9.00	Registration and Coffe
9.30 	 	Welcome & introductions
	Identify personal goals for the programme

10.0 	 	Defining effective communication skills

	Identifying different behaviours we use to communicate and
agreeing on an effective way of 	working 

	Refreshing our existing supervision skills.  Practical exercise
on active listening and reflective 	questioning

11.0 	 	Coffee
11.15   Practical exercise using an assertive model
	
	We will look at those situations at work which we have found
difficult, and which have 
	resulted in an unsatisfactory outcome.

	Using an assertive model, we will practise giving feedback and
making a request.
12.45 	 	Lunch
1.45 	 	Developing an individual at work
	We will look at the GROW model to use as a coaching framework to
assist us in working 
	alongside others to either problem solve or develop an
individuals skills towards taking on 
	additional responsibility at work 

		Working in groups of three we will work with the GROW
model as coach, coachee and observer.
4.15 	 	Action Session
4.16 	Close

Fees

LA Personal Members 		125 + VAT 21.87 = 146.87
LA Institutional Members 	148 + VAT 25.90 = 173.90
Non Members 			175 + VAT 30.62 = 205.62
Student/Unwaged			25   + VAT 4.37   = 29.37

BOOKING FORM

Please book a place for me on 'Skills for Supervisors II, 24th June
London
(this will constitute a confirmed booking: please see cancellation
details below)

Name:
Job title: 
Organisation:
Address:



Tel:
Fax:
LA membership no (if relevant)

PAYMENT

I will post a cheque Yes/No
(made payable to The Library Association) 

Please invoice Yes/No 
(please give details of person invoice to be sent to if different from
above)



Please indicate any special dietary, disability or special requirements:


CANCELLATION POLICY:

Cancellations received on the day will incur the full fee. If a
cancellation is received in the seven working days prior to the event,
50% of the fee will be due.
We reserve the right to alter or cancel this event.

SPECIAL REQUIREMENTS

LAHQ has provision for those in wheelchairs. Induction loops are
available and large print documentation can be provided on request.
Please contact us to discuss any particular needs you have.

The Library Association, 7 Ridgmount Street, London, WC1E 7AE

 
    






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