[log in to unmask],Net wrote at 22:34 on 10/02/98
about "FW: Nursing homes":
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>She had a row with the SP after he complained about yet another
request for an
>out of hours visit and she unilaterally refused to pay our retainer
fee.
>
>What are other subscribers experiences of such situations??
>
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No experience, although I once wrote to a patient explaining in the
most
apologetic terms that I was obliged to ask him to seek another doctor,
and had
removed him from my list to facilitate this, because of the abusive
and
erratic behaviour of the proprietor of the residential home he was in,
including waiting while he was complaining of ill health until the
surgery was
closed, and then calling for an instant visit by me or others.
The proprietor left the following day, having sold the home to a
company.
I wrote to say I would happily take him back, did so and get on
adequately well
with them all now.
Is it possible that the home is in fact a failing business, or that
matron is
failing to manage?
The general maxim that I try to apply (even when there is some apparent
inconvenience to myself) is don't do business with people you don't get
on
with/approve of.
Clausewitz said "there is nothing more useless than a general maxim",
but it is
a handy place to start.
--- OffRoad 1.9r registered to Adrian Midgley
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