I assert my moral right to be identified as the author of some of
the posting below. IE quote away. Some of it is in my PCCG-IT lead
diary, which will eventually be discoverable on the web but I'm not
telling you the URL today<g>
> -----Original Message-----
> From: Adrian Midgley [mailto:[log in to unmask]]On Behalf
Of
> [log in to unmask]
> Sent: 15 November 1998 08:31
> To: [log in to unmask]
> Subject: Fwd: Re: Problem with Internet SMTP email.
>
>
> To: [log in to unmask]
> From: Mary Hawking <[log in to unmask]>
> Subject: Re: Problem with Internet SMTP email.
> Date: Sat, 14 Nov 1998 20:23:05 +0000
>
> Assuming that the individuals invoved would prefer *not* to
> be quoted -
> without prior consultation .... I've forwarded this -
> unattributed - to
> some of the individuals involved on the NHS side...
> Mary
> >>
> >>There are a couple of sensible points here
>
> >>The NHS Infozone, correct me if I am wrong, is available only on
NHS
> >Net Web
> >>connections, and yet it is being used to report a fault
> affecting ony
> >users
> >>outside the NHS Net...
> >>I move that the relevant page be placed in the NHS Net DMZ, or
> >alternatively
> >>and as a temporary measure which could be effected within
> half an hour
> >of
> >>someone who understands this reading it in NHS Net,
> mirrored to a site
> >>outside NHS Net. If there is a shortage of space I will provide
it.
> >>
> >>All orgs with noticeable numbers of correspondents outside,
> using SMTP
> >email
> >>to do business with them should either set up a daily commcheck
with
> >one of
> >>those correspondents, non-return of a commcheck email
> causing telephone
> >>activity and escalation, or <heresy> they should buy in an
> outside ISP
> >>connection for one isolated PC </heresy>, and do the check
> themselves.
> >>If it fails, then an email to their list of correspondents
> to admit the
> >>problem would not be an unreasonable thing to do - secrecy
> suggests an
> >>attempt to cover up incompetence, not hordes of techies
> beavering away
> >in
> >>the background.
> >>
> >>As a parallel my local HA moved its voice phones from BT to
Eurobell
> >to save
> >>money and secure technical advantages...(Centrex, since you
ask.)
> >>Did they, you ask, remove every BT line and phone from the
> place and go
> >>entirely over to Eurobell, trusting in the lord?
> >>No. They kept a couple of BT lines here and there, with a
> warning to
> >>minimise use because they are more expensive, and inthe event of
a
> >problem
> >>with one supplier they use the other.
> >>
> >>One of the recurring NHS management cockups[1] in IM&T is
> to go for a
> >big
> >>bang and commit to a single supplier/solution etc. While
> nobody wants
> >>massive duplication, a degree of redundancy is to be encouraged.
> >>
> >>> A serious issue has arisen with the SMTP gateway which
> receives email
> >>> from the Internet. We suspect it is a malign flaming of
> emails from
> >the
> >>> internet, and not necessarily exclusive to NHSnet.
> >>It would be entirely sensible to publicise any details of a
flamer
> >should
> >>they be ascertained, and if we meet them we could _discuss_ it
with
> >them.
> >>Sounds a bit odd though, what sort of volume is involved in
> stuffing a
> >major
> >>corporate gateway? Or is the gateway on one old 486?
> >>I think a T3 line would probably be sufficient for the
> primary, and a
> >couple
> >>of separate T1 lines for backup and peak periods.
> >>
> >>
> >>>The NHS
> >>> Telecommunications Branch are doing everything in their power
to
> >remove
> >>> the resultant backlog of messages, but there could be a
delivery
> >delay
> >>> of SMTP email of up to a few days. New equipment is being
> installed
> >to
> >>> improve the performance of the gateway by a factor of 10
> and should
> >be
> >>> operational by the end of the month.
> >>
> >><sarcasm?> er, pick up from shop, take out of box, plug in,
> >go...</sarcasm?
> >>
> >>
> >>----------------------------
> >>[1] CockUPS: synonym for Viagra
> >>
>
> Mary Hawking Kingsbury Court Surgery Church Street Dunstable LU5
4RS
> tel:01582 663218 (surgery)fax:01582 476488 (surgery)
> Member of British Healthcare Internet Association
> Dunstable and Houghton Regis Locality Commisssioning Pilot
>
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