In article <001401bdfe06$25a26320$63ecb094@server>, Dr Mark Trowell
<[log in to unmask]> writes
>Haines wrote: a policy for patients arriving late
>
>In our practice up to 20 mins late seen next. >20 mins told to rebook or
>wait till next free slot, which could be end of surgery. Problem goes back
>to old chestnut of income being related to contented punters.....
>
I have a basic rule in life - it was taught to me by Keith Edgar (who I
hope lurks) - an ex-partner of mine
it is
*Never reward bad behaviour*
I find this rule avoids difficult educative spiel, stress and all that
stuff - and those lessons are the ones that are never forgotten by
others.
Am I a mean b*stard?
Cheers :)
--
Jelly Bean
'When you get fed up surfing....
.....go find some waves'
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