In article <01bdeb12$97873080$LocalHost@ogxfoaag>, Douglas Soutter
<[log in to unmask]> writes
>A patients son was apologising today for being rude to one of the Coop
>doctors over the weekend.
Makes a change.
>He was surprised that this doctor did not have
>access to our medical records and had no means of getting access at the
>weekend.
His prejudices did not excuse his readiness to be rude. Some, thankfully
not most, people expect best care but do not have the decency of normal
manners.
>He is a QC
Quite Confused.
>and felt that we were not fulfilling our legal (not medical)
>obligation if we were dealing with patients without access to the records.
Absolute nonsense.
>The implication was that if something went wrong that could be attributed to
>this lack of knowledge then we could be sued
Must have come bottom of his class.
>I asked him if there had been a test case, but he said he
>hoped it would never have to come to this, i.e. the problem (if there is
>one) should not arise in the first place.
Bully too.
Of course, being more 'professional' than he, you answered all his
queries in a pleasant and caring manner, assuming all this was due to
his worry over his parent, then quietly ripped your hair out when he
left.
Regards
George
--
"You are not thinking. You are merely being logical."
Neils Bohr to Albert Einstein
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