In article <[log in to unmask]>, Ahmad Risk
<[log in to unmask]> writes
>This is now the normal state of affairs when sending messages to nhs.uk
>domains.
>
>I thought the whole idea was that their system had guarantees etc.
>
>This is the latest example:
>
>"<smtp [194.189.107.2] [log in to unmask] 29999>:
>RCPT To:<[log in to unmask]> | 550 Requested action
>not taken: mailbox unavailable"
>
>Is is acceptable by anybody's standards?
Absolutely not. It is, however, becoming the norm. We have suferred
this sort of delay, complete loss of e-mail, loss of attachments,
corruption (technically speaking, not morally, though I'm no longer so
sure!).
My favorite, *true* example was loss of e-mail into a large teaching
hospital for two days the week before last, becasue the hospital was
struck by lightening! Apparently, the providers idea of 4 hour repair
is 48 hours! Only fixed when their man was collected from the airport
on his return from leave.
Let's keep complaining.
--
Ian Bowns
Senior Research Fellow
Health Policy and Management
School of Health and Related Research (ScHARR)
University of Sheffield
Regent Court
30 Regent Street
Sheffield
S1 4DA
Tel; +44 (0)114 2220742
Fax; +44 (0)114 2220798
E-mail; [log in to unmask] (work)
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