In article <[log in to unmask]>, [log in to unmask] writes
>We had a Practice 'Away- day' afternoon yetserday to look at means of reducing
>our workload, and one thing that we discussed at length was increased use of
>nurse triage for incoming telephone calls for appointment requests. Can anyone
>offer any help
There's an article in this weeks Medical Monitor (16 Sept) pages 12-15
--
John King
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