[log in to unmask] writes
>If a Community Health Trust wanted to put a system in place to monitor GP
>satisfaction with services what would be the best way to do it?
I, like many GPs I expect, tend to have an instant negative reaction
when presented with *satisfaction surveys*. I am afraid I often give
flippant, non-representative answers.
In fact thinking about it I respond that way to many forms - this
morning filling out yet another "child details form" for school under
languages spoken at home - "Queen's English, Surrey slang" - whoops:-(
I like to know exactly why I am being asked and to know that the time I
spend giving answers will be valued and the reults will be meaningful.
Too much to ask?
So, to answer the question ....
Choices: * questionnaire - written/email/telephone
* invitation to comment - less comparable but ?more reflective
* box to tick on any referral forms
* proper study
* with rewards or renumeration for co-operation
Answers: * ????
(well I am not doing all the thinking for you ;-))
--
Katie
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