We've been doing it for 3 months, and it works really well. It also saves on
locum costs, since if the acute stuff is covered it is less important when
chronic surgeries happen. It is also possible to defuse complaints
immediately, so the don't even get into the informal procedure. The staff
love it too.
-----Original Message-----
From: Andrew Herd <[log in to unmask]>
To: [log in to unmask] <[log in to unmask]>
Date: 28 January 1998 15:19
Subject: Re: The two main problems with general practice
>We do almost exactly that, and it works really well. I wrote about it in
>Financial Pulse a while back. We have 4.5 whole time equivalent partners.
>
>Andrew
>
>Dr. Andrew N. Herd MRCGP [log in to unmask]
> Family Physician, Medical Adviser to Durham Health Authority
> Lecturer in Primary Care, Durham University
> Medical Editor, Practice Computing
>-----Original Message-----
>From: Jonathan & Jan Sambrook <[log in to unmask]>
>To: [log in to unmask] <[log in to unmask]>
>Date: 26 January 1998 08:04
>Subject: Re: The two main problems with general practice
>
>
>>
>>-In one practice where I spent a week as a registar, they had a rota in
>>which every morning one of the 6 doctors would be in reception taking
phone
>>calls and all the visit requests, requests for urgent prescriptions etc
and
>>processing them there and then. He/she then did a short emergency surgery,
>>usually up to 8 patients, who were fit to be seen rather than visited, and
>>shared the few remaining visits out between all the doctors. It worked
>>really well, but I haven't seen it used anywhere else. I guess you need at
>>least 5 or 6 doctors to make it work.
>>
>>Jan :)
>>
>>
>
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